I've got an "Out of the box" fault
If upon inspection of your order** there is an 'out of the box' fault please contact us immediately. Do not under any circumstances use the product.
What if my product develops a fault
If a fault develops during use and within the warranty period please download and complete the 'Request For Information' form (below) then send the completed form to the email address at the bottom right of this page.
We aim to reply to all customer queries within 1 business day.
**Please Note: Orders must be checked for completeness within 48 hours of delivery.