BABYZEN YOYO Newborn Pack

BABYZEN YOYO Newborn Pack

BABYZEN YOYO Newborn Pack is the newborn nest and colour pack that should be used on your BABYZEN YOYO+ and YOYO2 pushchairs. By using this newborn pack on your BABYZEN pushchair, it becomes suitable straight from birth. Includes a flat nest for newborns, 5-point safety harness, adjustable pop-up canopy, foot cover and headrest.

Why should I choose the BABYZEN YOYO Newborn Pack?

The BABYZEN YOYO Newborn Pack provides your newborn with a lie-flat environment to use straight from birth. Without the newborn pack, your BABYZEN Pushchair is not suitable from birth. Plus, you can choose your favourite colour pack to add to your pushchair which helps to make it your own.

The BABYZEN YOYO Newborn Pack is compatible with the BABYZEN YOYO+ and YOYO2 Pushchairs. The frame is not included and must be purchased separately. Includes a flat nest for newborns, 5-point safety harness, adjustable pop-up canopy, foot cover and headrest.

What are the specifications for the BABYZEN YOYO Newborn Pack?

Newborn Nest - 86 x 44 cm

Suitable from birth to 6 months

Sun canopy has UPF 50+

Includes:

Flat nest for newborns;

5-point safety harness;

Adjustable pop-up canopy;

Footcover

Headrest

Care: Machine washable at 30 degrees

Do I receive a Manufacturers Warranty for the BABYZEN YOYO Newborn Pack?

BABYZEN offer a 6 month manufacturers warranty from the initial date of purchase. This applies to UK Mainland only.

Delivery within the UK mainland

• FREE for 48hr delivery for UK mainland orders over £50
• £5.00 for 48hr delivery for UK mainland orders under £50
• £8.95 per box surcharge for UK Mainland Next Day Delivery (12:00 cutoff, week day deliveries only)
• "In stock" orders are normally delivered within 2 working days. (Typical: order today, collected from warehouse tomorrow, delivered to you next day)
• "Pre-order" items are dispatched once stock is received from manufacturer, a timescale is provided if available
• "Sold out" items are currently unavailable

*Excludes remote locations where surcharge of £20 per parcel is applicable

*Please note that deliveries to Scotland can take an extra day to be delivered

Delivery to UK Islands & Highlands*

• £20 per parcel (see list below) 
• £50 per parcel for orders to the Channel Islands 
• The standard delivery time to UK Islands & Highlands is 3 working days. 

*We deliver to Western Isles, Scottish Isles, Shetland, Orkney, Isle of Skye, Isle of Man, Isle of Wight, Highlands and Remote Areas. 

*Excludes remote locations where surcharge of £20 per parcel is applicable.

*Please note that you will be contacted after order placement with regards the number of parcels required to ship your order should it be more than 1. 

Delivery to mainland Europe*

• £15 per parcel, for multiple parcels, multiple charges apply (please see below)
• The standard delivery time to mainland Europe is 3 - 5 working days depending on geographic location. 

*We deliver to Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Northern Ireland, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

*Excludes remote locations where surchage of £20 per parcel is applicable.

*Please note that you will be contacted after order placement with regards the number of parcels required to ship your order should it be more than 1, multiple charges will apply. 

Delivery Timing

Occurs Monday to Friday, generally 9am - 6pm (excluding public holidays). Please note that collections occur Monday to Friday (excluding public holidays).

Please Note

• If the buyer wants to cancel the order that is already in transit you simply reject delivery 
• If the buyer accepts the parcel and then cancels the order, the return costs are at the buyers expense 
• If a delivery is rejected or 3 delivery attempts are made without success the order will be automatically returned to sender
• Cost to attempt re-delivery of an order is £15 per parcel for UK mainland & £30 per parcel for European addresses
• Orders travelling outside UK mainland: You may wish to arrange insurance against loss or damage 
• BuggyBaby's practice is to minimise shipment packaging and recycle outer-packaging where it is safe to do so. We may also use recycled packaging if the packaging provided by the manufacturer isn't sufficient. Please check contents. Any parcel refused without checking will be subject to £15 returns charge
• Please note that product warranties are not valid outside of the UK mainland, we will try to help you as best we can with parts and fixes but delivery costs are chargeable 
• If paying by card over the phone the delivery address must be the same as the billing address so that we can help prevent fraud. (If proof of address can not be provided)

We offer a 30-day return policy on all non-disposable items that are unused [Consumer Rights Act 2015]. If you are not satisfied with the products you purchased, simply send them back to us unused, in the original packaging and in resellable condition (at your own cost and risk). Include your order number and name. 

Conditions for refunds are:

• Item must be with us within 30 days of receipt
• We will repay the amount to the payment method used, eg. paypal, credit card, debit card
• Delivery costs to return the item will not be refunded 
• The product must be unused and returned with original packaging
• The product and packaging must be in resell-able condition
• We reserve the right to not reimburse for any used goods 

Notes:

• Cancellation and return of special order items and assembled furniture may be subject to a charge for us to re-stock
• If you do not want to arrange your own return we can do so at a cost of £15 per package (UK mainland only)
• Items from bundles & packages are non returnable. Bundles & packages must be returned complete
• If need be, we can supply a suitable transport carton at a cost of £10. 

Return address: 

BuggyBaby 
1 Old Park Farm 
Letheringham 
IP13 0LZ